VALUES

Creating Core Values through Strategic Management

GradeOne Group core corporate values inform everything we do, from our ongoing relationships with customers and partners to our daily interactions with team members across the organization.

To nurture these values, we have made it our responsibility to ensure each team member:

• Understands our vision and mission
• Implements our strategy
• Recognizes that we are a customer-focused Group
• Behaves in a manner that is consistent with corporate objectives
• Focuses on team performance and doing what is important
• Maximizes individual contributions
• Contributes to our community

Ensuring Values That Support Our Strategy

Our corporate culture is based on the core values set out below. Adoption of these core values is essential to executing our strategy and ensuring a work environment that supports the Group’s objectives and inspires employees to new levels of productivity, helping them achieve their professional goals. Our customers will want to do business with no one else, our shareholders will be confident in our ability to execute on our strategies and Grade One will be a rewarding place to work.

OUR VALUES

LEADERSHIP – We are dedicated to set and achieve challenging goals, take fast and decisive action when needed, outperform the competition, and perform at the highest level we can.

COMMITMENT – We are committed to the success of our stakeholders – to be the best we can be. We fully commit to consistently delivering on expectations; constantly looking to improve ourselves, products and services; and cultivating our knowledge, skills, and attitudes to achieve excellence.

QUALITY – We take pride in providing high quality products and services that we stand behind, which ensures customer satisfaction, profitability and the future of our employees and our growth.

INNOVATION – We constantly strive to redefine the standard of excellence in everything we do. We are open to ideas that challenge the conventional views and drive innovation. We promote knowledge transfer and foster a work environment where creative thinking is encouraged and rewarded in order to create opportunities for improvement, more cost-effective products and services, and providing value to both Grade One Group and our customers.

INTEGRITY – We act with honesty and integrity, never compromising the truth. We communicate openly, our actions are consistent with our words, and keep our promises and fulfill expectations.

RESPECT – We treat our stakeholders with mutual respect, dignity, empathy and compassion. We believe that showing respect is the foundation of meaningful relationships – and therefore of leadership. We respect all individuals and value their contributions.

CORPORATE CITIZENSHIP – We act with social responsibility and will meet all legal, ethical, economic and social responsibilities, as established by our shareholders.